FAQ

Frequently Asked Questions (FAQ)

Welcome to The Clothisia’s FAQ section! Below are some of the most common questions our customers ask. If you don’t find your answer here, feel free to reach out to us at support@theclothisia.com or call +91-9953426259.

 

 

1. What is The Clothisia?

The Clothisia is a Print-On-Demand brand offering premium-quality 100% cotton t-shirts in unique adventure, biker, travel, gym, yoga, and pet lover themes.

 

 

2. What material are your t-shirts made of?

Our t-shirts are crafted from 180 GSM, 100% super combed cotton for superior comfort and durability. They are bio-washed, pre-shrunk, and feature a Lycra ribbed neck for a perfect fit.

 

 

3. How do I choose the right size?

We offer a size chart on each product page to help you find the perfect fit. Here’s a quick reference:

Size

XS

S

M

L

XL

2XL

Chest

36

38

40

42

44

46

Length

25

26

27

28

29

30

If you're unsure, feel free to contact us for assistance!

 

 

4. How do I place an order?

Placing an order is simple:

  1. Browse our collections and choose your favorite design.

  2. Select the size and color, then click "Add to Cart."

  3. Proceed to checkout, enter your shipping details, and complete payment.

  4. You will receive an order confirmation email, and we’ll handle the rest!

 

 

5. What payment methods do you accept?

We accept:
 ✅ Debit/Credit Cards (Visa, MasterCard, RuPay)
 ✅ UPI Payments (Google Pay, PhonePe, Paytm)
 ✅ Net Banking & Wallet Payments

All transactions are 100% secure.

 

 

6. How long does shipping take?

  • Standard Shipping: 7-10 business days

  • Express Shipping (if available): 4-6 business days

  • Tracking details will be shared via email once your order is shipped.

 

 

7. Can I cancel or modify my order?

Yes, you can cancel or modify your order within 12 hours of placing it. After that, the order is processed, and modifications may not be possible. Contact support@theclothisia.com immediately for assistance.

 

 

8. What is your return & refund policy?

  • We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect.

  • Refunds will be processed within 7-10 business days after approval.

  • To initiate a return, email us at support@theclothisia.com with your order details and product images.

For more details, check our Return & Refund Policy.

 

 

9. How do I care for my t-shirt?

To ensure long-lasting quality, follow these care instructions:
 🧼 Washing: Machine wash cold, inside-out, gentle cycle.
 🚫 Bleaching: Use non-chlorine bleach only when necessary.
 🌞 Drying: Tumble dry low or hang dry in shade.
 🧑‍🎨 Ironing: Cool iron inside-out, avoid ironing over prints.

 

 

10. Do you offer bulk or custom orders?

Yes! If you need bulk orders for events, corporate gifting, or custom designs, contact us at support@theclothisia.com for special pricing.

 

 

Still Have Questions?

We’re happy to help! Reach out to us anytime:
 📧 Email: support@theclothisia.com
 📞 Phone: +91-9953426259

🚀 The Clothisia – Wear The Legacy With No Rules!